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Florida Department of Correction (FDC) allows family and friends to send money to an inmate’s account electronically via JPay. As the sole provider of money transfer services to the agency, JPAY affords relations five different means of completing a transaction. The quickest and easiest means to fund an inmate’s account is via online deposit with a credit or debit card at JPay.com. Deposits are also made via the JPAY mobile app on Google Play or Apple APP Store. Alternatively, depositors may opt to make an electronic payment using a credit or debit card by calling JPay call center toll-free on (800) 574–5729.
JPay also allows cash deposits via MoneyGram at any agent location. Use the ‘receive code’ 5188 when making a MoneyGram deposit. The deposit is made available to the inmate within 1–3 days. As a fifth option, deposits are permitted by money orders made payable to JPay. Deposit slip (Spanish copy) for money orders must be forwarded to:
JPay
P.O. Box 260010
Hollywood, FL 33026
Deposits by money orders typically include a banking processing fee payable to the DOC. Note, to fund an account of a state inmate housed in a private facility or county jail, contact the facility directly for deposit information. For further inquiries on funding an inmate’s account, call the FDC toll free on (866) 209–7250 or email central.accounting@fdc.myflorida.com.
For inmates serving terms for misdemeanors in county jails, record seekers may need to contact the facility operator to determine the appropriate means of funding an inmate account. Payment methods vary from county to county. Typically, it includes deposits at a kiosk in the jail lobby, electronic payments, and deposits by cash, phone, or mail. For example, Broward county jails afford multiple deposit options while Miami-Dade county jails permit cash deposits at a lobby kiosk, online deposits, and deposits via telephone.
